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Regulatory Compliance Specialist

2 weeks ago

East London, Eastern Cape, South Africa I-PAYE Limited Full time

Job Overview

We are seeking a highly skilled Regulatory Compliance Specialist to join our team at I-PAYE Limited. As a key member of our Consumer Protection Department, you will play a crucial role in enforcing legislation and ensuring compliance with regulatory requirements.

Main Responsibilities

  1. Act as an Authorised Officer and undertake the full range of consumer protection and other relevant regulatory controls.
  2. Support the work of the Environment & Sustainable Transport department in working with other agencies to achieve compliance with all regulatory regimes.
  3. Improve the quality, safety, and standards of consumer protection provided to businesses and residents through the use of a range of intervention strategies, including education, advice, informal action, licensing, and enforcement.
  4. Assist the Council in meeting its statutory requirements under trading standards and weights and measures law.
  5. Support a safe, fair, and equitable environment in the Borough which is compliant with local and national standards and priorities.

Key Tasks and Accountabilities

The postholder reports to the Lead Trading Standards Officer and will oversee the work of other staff on a day-to-day basis. Key tasks and accountabilities include:

  • Undertaking responsibilities listed below
  • Participating in a team with collective responsibility for achieving team and Directorate objectives; meeting Service performance criteria; ensuring that current priorities, procedures, and programmes of work are adhered to and carried out
  • Working efficiently and making an effective contribution to defining and achieving objectives, performance standards, current priorities, procedures, and programmes of work by the team
  • Assisting the management team in developing a strategic approach to trading standards issues and associated service activity, based on local, regional, and national priorities
  • Leading in a specialist field of work or project and achieving agreed outcomes
  • Acting as the authority's expert in matters of trading standards regulatory controls
  • Participating in current and new primary authority arrangements, commercial partnerships, and service level agreements
  • Carrying out inspections and responding to complaints from clients
  • Supervising Trainee Trading Standards Officers and/or work experience students
  • Giving advice to residents and businesses as requested
  • Preparing and presenting accurate written and/or verbal reports, briefings, and presentations to senior managers, the Mayor, Cabinet, Committees, and other bodies
  • Investigating complaints relating to breaches of legislation enforced by the team; preparing and presenting reports for legal proceedings; and giving evidence in Court
  • Developing and maintaining relationships with partners and stakeholders
  • Ensuring adequate records and databases are maintained
  • Preparing protocols, procedures, guidance, and other documentation relating to regulatory enforcement
  • Promoting work patterns within team structures to ensure continuous business improvement
  • Participating in events aimed at promoting good standards of trading standards and consumer protection
  • Managing, processing, and auditing data held electronically
  • Ensuring that regulatory and enforcement activity is carried out within the framework of the Regulator's Code
  • Actively promoting effective communications both inside and outside the team
  • Attending training or refresher courses as required by management
  • Acting in the absence of the Lead Trading Standards Officer