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Store Supervisor
1 week ago
The Service Delivery Coordinator will play a critical role in ensuring that service excellence is maintained at the point of sale. This involves efficiently directing and controlling all operational activities in a timely and efficient manner.
Key Responsibilities:
- To direct and control operational activities at the point of sale.
- To manage stock and cash effectively, minimizing shrinkage and maintaining high standards of housekeeping and administration.
- To train and motivate shop assistants and cashiers to deliver exceptional customer service.
- To ensure sufficient staffing levels in line with work schedules, company policies, and labor legislation.
Skills and Qualifications
- Results-driven with excellent leadership skills.
- Strong knowledge of retail operations and customer service principles.
- Ability to analyze problems and develop solutions.
- Excellent communication and interpersonal skills.