Store Manager

7 days ago

Sandton, South Africa H&M Full time

Company Description

Hiring Immediately

At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true. By living our Values daily and being your authentic self, you help us reimagine the future of an entire industry by making everyone look, feel and do good.

Be yourself & more at H&M.

**Job Description**:
**Overall Job Summary**: The** **Store Manager is responsible for reaching the Sales and Profit goals in the Store by setting a plan to deliver the Best Customer Experience. The Store Manager will ensure to have the Best Team and support their development, as well as work with talent and leadership development and structured performance management for the Store Team based on results, values, and leadership. The Store Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to our Area Sales Manager and has the following direct reports: Store Visual Manager (based on volume), Department Manager, Department Supervisor (based on volume), Visual Merchandisers (based on volume) Cash Office Responsible (based on volume), and Sales Associate.

**Your Day to Day**

Sales and Profit
- Regularly analyze and follow up on Sales & Profit KPIs and take actions accordingly to maximize results
- Ensure store operations, H&M standards, and best practices are followed including proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, Tasks, and Routines, etc.) and excellent customer service keeping within the sales budget of allocated hours
- Together with the Area and Store team, prioritize actions and provide feedback on store allocations to secure a good garment level that has a clear impact on selling
- Ensure that the maintenance in the store is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly
- Actively prevent loss together with Store Team and ensure that all appropriate Audit guidelines are being followed
- Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, and price changes

People and Teams
- Oversee and manage recruitment, training, development, and succession planning for the Store in line with H&M best practices
- Evaluate and manage the performance of Store Team members; execute dialogues, development plans, feedback, and follow-ups, and take actions to improve performance to support the business needs
- Ensure regular and clear communication to the Store team on Business Performance, Company Culture & Values, and Country/Sales Market/Area/Store goals through daily Store Meetings and weekly/monthly Leadership Meetings
- Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times
- Strengthen our Company Culture by promoting feedback in our daily work and coach the Store Team to do the same

Financial Accountability
- Sales and profit responsibility for the store
- Accurate recording of sales figures and hours

**Qualifications**:
**Who You Are**
- Inclusive, positive, creative, and willing to try new things
- Passionate for customer service and inspiring it in others
- Outcome driven, with the planning, engagement, and motivation to bring it to fruition
- You have the ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
- Ability to climb a ladder and use a step stool
- Open availability including evenings and weekends
- 2-3+ years of transferrable experience leading management level employee’s welcome
- Basic computer skills such as browser navigation, software interaction, and data entry are needed
- May be required to travel as necessary to support other stores, attend meetings and training

Additional Information
**Why You’ll Love Working for H&M**
- Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
- Endless growth & development opportunities
- Dress your personality. We encourage you to dress your personality all day, every day.
- Did we mention our discount at H&M, &Other Stories, and COS?

**Job Status**:Salary, Non-Exempt (Exempt for Top Volume locations)

**Benefits**:
H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefits package that matches that ambition. Please

  • Store Manager

    1 week ago

    Sandton, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:FMCG & Supply Management - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Sandton - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to manage a store and...

  • Store Manager

    1 week ago

    Sandton, South Africa Clicks Group Limited Full time

    **Listing reference**: 015692**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Sandton - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Store Manager

    1 week ago

    Sandton, South Africa Job Crystal Full time

    A leading Footwear manufacturer is looking for a Store Manager to ensure that the stores Net Sales and Operating Profit budgets are achieved, conversion is optimised through proactive traffic analysis, and that excellent customer service is delivered through a well trained, stable and motivated store team. **DUTIES & RESPONSIBILITIES, NOT LIMITED...

  • Store Manager

    1 week ago

    Sandton, South Africa Clicks Group Limited Full time

    Advert reference: click_013514 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Retail Operations **Location**:Sandton **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: To ensure the efficient operation of the store and service...

  • Assistant Store Manager

    6 days ago

    Sandton, South Africa The Foschini Group Full time

    **Job ID**:16781**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Sandton Central (Sandton)Position Description: With a vision to be the leading fashion lifestyle retailer in Africa, The Foschini Group (TFG) consists of 29...

  • Assistant Store Manager

    2 weeks ago

    Sandton, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Sandton - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to drive sales and build...

  • Assistant Store Manager

    1 week ago

    Sandton, South Africa Clicks Group Limited Full time

    Advert reference: click_013513 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Sandton **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about retail and...

  • Assistant Store Manager

    1 week ago

    Sandton, South Africa Clicks Group Limited Full time

    **Listing reference**: 019033 **Listing status**: Online **Position summary** **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Sandton **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Grou **Introduction** - Are you passionate about...

  • Store Manager

    7 days ago

    Sandton, South Africa The Foschini Group Full time

    **Job ID**:11850 **Position Type**:Full-Time **Job Function**:Retail Stores **Workplace Type**:Stores **Division**:TFG Jewellery Division **Province**:Gauteng **Location**:Johannesburg North **Suburb**:Sandton Central (Sandton) Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and...

  • Store Manager

    4 days ago

    Sandton, South Africa The Foschini Group Full time

    **Job ID**:11189 **Position Type**:Full-Time **Job Function**:Retail Stores **Workplace Type**:Stores **Division**:TFG Jewellery Division **Province**:Gauteng **Location**:Johannesburg North **Suburb**:Fourways (Sandton) Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people...

  • Store Manager

    3 weeks ago

    Sandton, South Africa The Foschini Group Full time

    **Job ID**:13813**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:The Fix**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Fourways (Sandton)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These...

  • Store Manager

    2 weeks ago

    Sandton, South Africa The Foschini Group Full time

    **Job ID**:17680**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Jewellery Division**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Fourways (Sandton)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...

  • Store Manager

    3 weeks ago

    Sandton, South Africa The Foschini Group Full time

    **Job ID**:18309**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Jewellery Division**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Sandton Central (Sandton)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...

  • Store Manager

    3 weeks ago

    Sandton, South Africa The Foschini Group Full time

    **Job ID**:15457**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Sandton Central (Sandton)Position Description: We are currently recruiting for a Store Manager. Must... Love people, Making people feel at home, Believe in...

  • Store Manager – Nintendo Store Sandton City

    3 days ago

    Sandton, South Africa Core Consultants Group Full time

    Join to apply for the Store Manager – Nintendo Store Sandton City role at Core Group.The Store Manager is responsible for leading and managing all aspects of the Nintendo store, ensuring an exceptional customer experience, achieving sales targets, and maintaining efficient store operations. This role requires a strong passion for gaming, excellent...

  • Senior Store Manager

    2 days ago

    Sandton, South Africa Recruit for Africa PTY Limited Full time

    Senior Store Manager | Sandton | Fashion Retail BrandFashion Retail Brand is seeking an experienced SENIOR STORE MANAGER to join their team in Morning Side Centre, Sandton. The Store Manager will be responsible for strategically driving results to ensure that the store achieves maximum sales, productivity, and profit goals through effective leadership,...

  • Vodacom Store Manager

    2 weeks ago

    Sandton, South Africa Cellular Citi Group Full time

    Vodacom's No1 Dealer with 10 RETAIL stores in KZN has recently expanded its operations to Gauteng. Following its success of 10 Retail Vodacom Stores in KZN established in 1996, we have taken over the flagship Nelson Mandela Square branch in SANDTON City. Gauteng’s iconic shopping destination is a prime lifestyle destination for locals and tourists alike...

  • Vodacom Store Manager

    5 days ago

    Sandton, South Africa Cellular Citi Group Full time

    Vodacom's No1 Dealer with 10 RETAIL stores in KZN has recently expanded its operations to Gauteng. Following its success of 10 Retail Vodacom Stores in KZN established in 1996, we have taken over the flag ship Nelson Mandela Square branch in SANDTON City. Gauteng’s iconic shopping destination is a prime lifestyle destination for locals and tourists alike...

  • Vodacom Store Manager

    1 week ago

    Sandton, South Africa Cellular Citi Group Full time

    Vodacom's number 1 Dealer in KZN (Est in 1996) has recently expanded its operations to Gauteng. Following our success of 9 Retail Vodacom Stores in KZN, we have taken over the flagship Nelson Mandela Square branch in SANDTON. Gauteng’s iconic shopping destination is a prime lifestyle destination for locals and tourists alike with immense focus on the...

  • Store Operations Manager

    7 days ago

    Sandton, South Africa Clicks Group Limited Full time

    Job OverviewWe are seeking an experienced and results-driven Assistant Store Manager to join our team at Clicks Grayston. In this role, you will play a key part in driving sales growth, building customer loyalty, and ensuring the efficient operation of the store.As a leader in the retail industry, we offer a dynamic and challenging environment where you can...