Front Office Operations Manager

3 days ago


Cape Town, Western Cape, South Africa re|source consulting Full time
Job Description

The successful candidate will be responsible for providing exceptional front office administration support to our team at re|source consulting.

About the Role
  • Manage the switchboard, responding to incoming calls and directing them to the relevant departments.
  • Provide exceptional support to the reception team, covering lunch hours and standby duties as needed.
  • Assist with administrative tasks, including ordering stationery, capturing order book numbers, and maintaining internal records.
  • Coordinate overnight bags and courier collections, ensuring timely delivery of packages.
  • Update meeting room bookings for the admin building, ensuring seamless scheduling.
  • Support the Internal Sales team with filing and data capture responsibilities.
Key Responsibilities
  1. Respond to incoming calls from the switchboard, providing excellent customer service.
  2. Cover reception duties during lunch hours, ensuring continuity of services.
  3. Standby for reception when necessary, providing immediate support.
  4. Collaborate with the reception team on administrative tasks, such as ordering supplies and maintaining records.
  5. Manage overnight bags and courier collections, guaranteeing timely delivery.
  6. Update meeting room bookings for the admin building, ensuring efficient scheduling.
  7. Assist the Internal Sales team with filing and data capture requirements.
Requirements and Qualifications
  • A minimum of 1-2 years' experience in an administrative environment is preferred.
  • Excellent communication skills, with the ability to interact effectively with customers and colleagues.
  • A positive attitude, with a strong commitment to delivering exceptional service.
  • Pleasant disposition and a 'can-do' approach to problem-solving.
  • Good organizational skills, with the ability to multitask and prioritize tasks efficiently.
What We Offer

We offer a competitive salary and benefits package to support your career growth and well-being.



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