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Credit and Collections Specialist

1 week ago

Centurion, Gauteng, South Africa FACT Sa Full time
Job Description

This is a critical role within FACT Sa, responsible for managing the company's accounts receivable function.

Main Job Functions:

  • Manage the accounts receivable ledger, including posting and reconciling customer payments.
  • Identify and prioritize overdue accounts, following up with customers to resolve payment issues.
  • Negotiate payment plans and settlements with customers to resolve delinquent accounts.
  • Investigate and resolve billing discrepancies or disputes promptly and accurately.
  • Assess creditworthiness of new and existing customers and monitor credit limits.
  • Prepare and distribute monthly statements, reminder letters, and collection notices.
  • Collaborate with internal departments to improve billing processes and address customer queries.

Requirements:

  • Diploma in Accounting, Finance, or related field preferred.
  • Proven experience as a Debtors Controller, Credit Controller, or similar role.
  • Strong understanding of accounting principles and accounts receivable processes.
  • Proficiency in accounting software and MS Excel.
  • Excellent communication and negotiation skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and prioritize tasks.
  • Knowledge of legal requirements and regulations related to credit and collections.