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Quality Control Expert

2 weeks ago

Johannesburg, Gauteng, South Africa Minacs Full time
Position Summary

The Quality Control Expert will be responsible for developing, implementing, and overseeing comprehensive quality assurance programs across all EMEA operations. This role requires a strong understanding of global quality assurance standards and the ability to drive quality improvement initiatives across the organization.

Main Responsibilities
  1. Develop/enhance and implement global quality assurance frameworks and standards.
  2. Conduct regular quality audits and reviews to ensure compliance with industry standards and client expectations.
  3. Collaborate with cross-functional teams to resolve quality-related issues and improve overall processes.

Training Initiatives
  1. Design and oversee the execution of training programs to ensure all staff are competent and compliant with company policies and procedures.
  2. Identify training needs across different departments and custom-tailor programs to fulfill those needs.
  3. Monitor and evaluate training program effectiveness, success and ROI regularly and report on them.