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Retail Store Operations Manager

1 week ago

Johannesburg, Gauteng, South Africa A triple A Recruitment Full time

Award-winning retail store operations require a seasoned professional with exceptional leadership skills to manage all aspects of our stores in Gauteng. If you have what it takes to excel in this dynamic role, we encourage you to apply.

Key Responsibilities:
  • Oversee the general management of all retail stores in Gauteng.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Maintain accurate stock levels, control inventory, and ensure efficient stockroom management.
  • Interview and select potential store employees, sign contracts, issue warnings, and resolve conflicts.
  • Coordinate marketing efforts with our marketing department, including event attendance, creating schedules, and coordinating online and social media marketing.
  • Train staff on products, selling techniques, and company processes.
  • Handle customer queries, stock requests, and complaints in a timely manner.
Requirements:
  • Pastel Evolution experience is required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Fluent in English and Afrikaans.