Global Supply Chain Coordinator

5 days ago


Richards Bay, KwaZulu-Natal, South Africa Fives Group Full time

Fives Group is a leading industrial engineering company with a global presence in over 30 countries. Our mission is to provide innovative solutions and services that meet our customers' needs and requirements in terms of performance, product quality, and environmental footprint.

Job Overview:

The Spare Parts Manager at Fives Group plays a critical role in managing the sales function for spare parts, implementing the company's purchasing strategy, and ensuring effective supply chain management. This position is responsible for meeting customer demands, growing spare parts revenue, and increasing customer satisfaction.

Main Responsibilities:
  1. Define and implement the company's purchasing strategy, supply chain management, and sales activities to meet customer demands effectively.
  2. Establish and review fixed pricing and framework agreements for spare parts and repairs, and establish and monitor related KPIs.
  3. Stay up-to-date on competition and market offerings, oversee the expediting of all customer orders, and manage customer relationships with regular progress updates.
Procurement and Supply Function:
  1. Oversee and monitor supplier database, develop suppliers to meet quality, price, lead time, and confidentiality requirements, and source manufacturing suppliers required to perform outsourced work.
  2. Pre-qualify suppliers/contractors, conduct site visits of prospective suppliers, and ensure assembly and sub-assembly items are priced correctly on SAP.
  3. Oversee the expediting of all supply orders, assist finance with supplier-related payment queries, and ensure compliance with BBBEE (suppliers and spend).
Logistics Function:
  1. Manage logistics and organize transportation of spare parts from overseas suppliers to end customers with necessary documentation, work closely with agents to expedite deliveries, and ensure incoterms are strictly monitored and maintained.
  2. Ensure transport budget is adhered to, and maintain departmental procedures, providing support and guidance to teams to reach sales objectives and improve KPIs.
Skills and Qualifications:
  • Tertiary qualification in mechanical, electrical, or industrial engineering fields, with experience in sales and customer account management.
  • Marketing, Commerce, or Business-related qualification, with experience in technical/engineering sales environment.
  • Strong leadership experience, analytical skills, and SAP knowledge.
  • At least 5 years' experience in business development, customer management, procurement, sales, or related field.


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