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Junior Account Manager

1 month ago

Durban, KwaZulu-Natal, South Africa Employ Africa HR Services CC Full time
Job Title: Junior Account Manager

Employ Africa HR Services CC is seeking a highly organized and detail-oriented Junior Account Manager to join our team.

Key Responsibilities:
  • Client Liaison: Assist in client onboarding, support client queries, and maintain strong client relationships.
  • Contract Administration: Assist with the timely and successful delivery of client solutions, compile data for tracking key account metrics, and support the preparation of account status reports.
  • Financial Administration: Assist in issuing invoices, following up on outstanding payments, and providing documentation requested by clients.
Contractor Liaison:
  • Onboarding and Offboarding Contractors: Manage the documentation required for onboarding and terminating contractors, ensuring timely processing.
  • Contractor Administration: Handle visa applications, travel arrangements, and day-to-day queries related to contracts and immigration.
  • Compliance Management: Track visa and permit expirations, ensure timely renewals, and maintain compliance with all regulations.
  • Timesheet Processing: Assist with payroll-related queries, ensure timely submission of timesheets, and manage the distribution of payslips.
Requirements:
  • Essential: Minimum 3 years of experience in client account administration.
  • Preferred: Experience in mobilizing contractors or organizing travel/visas into Africa, or experience in a heavy engineering project environment managing employee/contractor contracts in Africa.
Skills and Competencies:
  • Essential Skills: Proficiency in Microsoft Office Suite, excellent written and verbal communication, strong numeracy skills, and relationship-building abilities.
  • Behavioural Competencies: Customer focus, problem-solving, attention to detail, proactive approach, trustworthy, and strong decision-making skills.