Customer Service Expert
3 days ago
We are a global team of travel consultants passionate about making someone's day, every day. Our international network allows us to explore the world at discounted rates.
Our Mission- To deliver exceptional customer service and ensure the highest service quality for our passengers.
- Effective and timely call handling to provide seamless customer experiences.
- Ensuring work meets all quality standards and business productivity goals.
- Identifying opportunities for continual improvement and embracing change.
- Promoting general Lufthansa and Star Alliance information on required markets.
- Handling flight reservation bookings, re-bookings, and re-routings with flexibility.
- 2 years Customer Service Experience in a Contact Centre and/or High-End Retail.
- Grade 12/Matric /National Senior Certificate with passed subjects Mathematics; Geography and Tourism at a level 4 aggregate and/or Diploma in Tourism.
- Fluent in English both verbal and written.
- Proven customer service and sales skills.
- Good understanding of computer systems and standard software.
- Availability and ability to work rotating shifts and public holidays.
-
Customer Service Expert
3 days ago
Cape Town, Western Cape, South Africa Msci Inc Full timeAbout the RoleMsci Inc is seeking a Customer Service Expert to join their Insurance team in Stellenbosch. In this role, you'll be responsible for providing friendly, professional support via calls, emails, and live chat, ensuring clear communication and guidance. You'll also resolve customer disputes or complaints promptly and effectively.Qualifications and...
-
Customer Service Representative Expert
5 hours ago
Cape Town, Western Cape, South Africa Wns Full timeJob Summary: As a Customer Service Representative at WNS, you will be required to proactively contact customers via telephone and in writing. This will involve both inbound and outbound calling, utilizing 'telephone dialer' activity. You will work to agreed quality standards and within agreed timescales. The ideal candidate will have strong customer service...
-
Service Expert
17 hours ago
Cape Town, Western Cape, South Africa MOTUS HOLDINGS LIMITED Full timeJob OverviewMOTUS HOLDINGS LIMITED is seeking a dedicated Service Expert to join our team. This role requires strong communication skills, with the ability to understand and interpret customer needs in relation to vehicle service and repair.The successful candidate will act as an interface between the technical team and customers, ensuring that...
-
Customer Service Expert
5 hours ago
Cape Town, Western Cape, South Africa Lulalend Full timeJob DescriptionWe are seeking a highly motivated individual with a strong passion for delivering exceptional customer service and proven experience as an omni-channel customer experience specialist.The ideal candidate will be dedicated to ensuring a seamless customer experience across all interaction channels, consistently delivering high-quality service,...
-
GL Expert/Customer Service
3 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeWe are looking for a **Driver GL Expert** to manage and support the operational processes related to driver accounts. This is a 6-month contract role where you'll assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience. If you're detail-oriented, enjoy problem-solving, and have a passion for customer care, we'd like...
-
Customer Engagement Expert
4 days ago
Cape Town, Western Cape, South Africa Ananzi Full timeCustomer Engagement Expert Job DescriptionWe are seeking a Customer Engagement Expert to join our dynamic Store Team. This exciting role involves delivering an exceptional customer experience and promoting our products and driving sales.As a key member of our team, you will be responsible for welcoming customers, guiding them through the store, and...
-
Sales and Customer Experience Expert
2 days ago
Cape Town, Western Cape, South Africa Confer With - Live Shopping Full timeConfer With Live Shopping - Sales and Customer Experience ExpertWe are seeking a highly skilled Sales and Customer Experience Expert to join our team at Confer With Live Shopping.As a Sales and Customer Experience Expert, you will be responsible for providing exceptional sales and customer service to online shoppers through live shoppable video sessions....
-
Beauty Service Expert
4 days ago
Cape Town, Western Cape, South Africa The Prestige Cosmetics Group Full timeJob Title: Beauty Service ExpertPrestige Cosmetics Group is seeking a highly skilled and motivated Beauty Service Expert to join our team.About the Role:We are looking for an expert who can deliver exceptional beauty services and maintain brand image. As a Beauty Service Expert, you will be responsible for providing a desirable client experience, driving...
-
Customized Journey Expert
5 hours ago
Cape Town, Western Cape, South Africa CME Recruitment Full timeKey ResponsibilitiesDevelop customized travel itineraries that meet clients' unique needs, providing relevant information and expert advice.Expand product knowledge to stay abreast of industry developments, ensuring expertise across specialist portfolios.Maintain up-to-date commercial knowledge of properties, flight routings, and logistics to deliver...
-
Retail Service Delivery Expert
24 hours ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeJob SummaryWe are seeking a highly skilled and experienced Park Operations Manager to join our team at Service Solutions Staffing. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our retail store, including supervising staff, managing inventory, and maintaining a high level of customer...
-
Senior Business Development Executive
4 days ago
Cape Town, Western Cape, South Africa Internetwork Expert Full timeInternetwork Expert is seeking a highly experienced Senior Business Development Executive to join our team.The ideal candidate will have a proven track record of success in network development, with a strong understanding of the automotive industry and a keen eye for opportunity.In this role, you will be responsible for developing and implementing strategies...
-
Customer Service Representative
4 days ago
Cape Town, Western Cape, South Africa Digicape Apple Premium Reseller Full timeKey ResponsibilitiesProvide expert advice on Apple products and services to clients.Develop and maintain relationships with existing and new clients.Stay up-to-date with market trends and competitor activity.Contribute to achieving sales targets through effective sales strategies.This is an exciting opportunity for a self-motivated and results-driven...
-
Customer Service Expert
6 hours ago
Cape Town, Western Cape, South Africa Roomraccoon Full timeCompany OverviewRoomRaccoon is a pioneering hotel management system founded by Nadja Buckenberger and Tymen Van Dyl. Their mission is to revolutionize the hospitality industry through innovative technology.Job DescriptionAs a Customer Support Consultant, you will be responsible for delivering exceptional customer experiences by providing professional support...
-
Customer Service Team Manager
1 day ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Title: Client Experience DirectorWe are seeking a seasoned leader to head our Service Delivery Team at Lead Generation Group.This critical role involves leading a team in providing exceptional customer service and resolving complex issues. The ideal candidate will have a track record of delivering exceptional customer experiences and leading...
-
Sales and Service Expert
4 days ago
Cape Town, Western Cape, South Africa Badger Holdings (Pty) Ltd Full timeAbout Our OrganisationAt Badger Holdings (Pty) Ltd, we strive to deliver exceptional service and support to our clients, helping them achieve their goals and overcome challenges.The JobWe are seeking a skilled Sales and Service Expert to join our team. As a Sales and Service Expert, you will play a key role in driving business growth and improving customer...
-
Support Services Expert
6 hours ago
Cape Town, Western Cape, South Africa Mindmatch Consulting Full timeSupport Services Experts are required to join our Technical IT Services Division at Mindmatch Consulting. As a key member of our team, you will play a vital role in supporting our customers and providing a first-class service.Your primary responsibility will be to provide technical support via telephone, email, and remote access, taking ownership of customer...
-
Global Customer Support Expert
5 hours ago
Cape Town, Western Cape, South Africa Sabio Full timeSabio is seeking an experienced professional to take on the role of Global Customer Support Expert.In this position, you will be responsible for providing advanced support services to clients worldwide, leveraging your expertise in IT service management and technical problem-solving.You will collaborate closely with cross-functional teams, including...
-
Network Expansion Manager
4 days ago
Cape Town, Western Cape, South Africa Internetwork Expert Full timeWe are seeking a talented Network Expansion Manager to join our team at Internetwork Expert.The successful candidate will have a deep understanding of the automotive industry, with a strong focus on network development and growth.This role offers the opportunity to work closely with our Dealer Network to implement our joint strategic vision, and to develop...
-
Cape Town, Western Cape, South Africa MCM Management Solutions Full timeJob DescriptionThe primary objective of this role is to provide top-notch customer support and sales services to national key accounts, resellers, and distributors.Answering telephones – queries and ordersTelephonic customer supportCounter sales/service – sales and queriesFinance: Payment from clients, invoicing (KERRIGE/SAP SYSTEM), credit...
-
Customer Service Representative
4 days ago
Cape Town, Western Cape, South Africa WNS Global Services SA Full timeJob title : Customer Service Representative - US Insurance CampaignJob Location : Western Cape, Cape TownDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Job Description Job Summary (Description of the role / position)Be required to proactively contact customers both by telephone and in writing. This will require both...