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Documentation Expert and Communications Professional

1 week ago

Randburg, Gauteng, South Africa BankservAfrica Full time

We are looking for a skilled Technical Writer and Editor to join our team at BankservAfrica. As a key member of our documentation department, you will be responsible for creating high-quality technical content for our products and services.

About the Position

  • You will research and write comprehensive technical documentation, including user manuals, guides, and online help systems.
  • Your expertise in technical writing and editing will ensure that our documentation is clear, concise, and easy to follow.
  • You will work collaboratively with subject-matter experts to develop specialized content and ensure its accuracy and relevance.
  • As a skilled communicator, you will also be responsible for reviewing and revising content developed by others, ensuring it meets our quality standards.

Key Skills and Qualifications

  • Bachelor's degree in English, communications, journalism or a related field.
  • Master's degree would be beneficial.
  • Microsoft Office Suite familiarity is necessary.
  • Business and IT fluency.
  • Fluency in technical and common office software.
  • Ability to pay attention to details.
  • Written and oral communication skills.
  • Ability to prioritize and execute tasks in a fast-paced environment.