Data Communications Specialist

6 days ago


Centurion, Gauteng, South Africa Neoc_People Full time

**Company Overview**

Neoc_People is a leading provider of voice and data solutions, dedicated to delivering exceptional services to our clients.

We are currently seeking an experienced Data Communications Specialist to join our team.

**Job Description**

The ideal candidate will have a strong background in SIP protocols and IP networking, with hands-on experience in configuring and maintaining Cloud PBX and VoIP systems.

Key Responsibilities:

  • Configure and maintain new customer data links through various cloud platforms.
  • Create and manage tickets, troubleshoot issues, and follow up on problematic data links identified by the monitoring system.
  • Manage and configure SIP protocols, Yealink IP Phones, WiFi Access Points, and other IP networking devices to ensure seamless communication.
  • Deploy and maintain Cloud PBX and VoIP solutions for clients.
  • Install, configure, and resolve issues related to Mikrotik Routerboard devices.
  • Perform network assessments for customers and offer recommendations for enhancements.
  • Monitor and enhance network performance to ensure high reliability and availability.
  • Work with cross-functional teams to integrate voice and data solutions with other IT systems.
  • Provide technical support and training to clients and staff when needed.
  • Document configurations, processes, and procedures for future reference.


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