Quality Assurance Specialist
1 month ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at Staff Solutions Recruitment.
About the RoleThe successful candidate will be responsible for ensuring the quality of products and services, analyzing customer complaints, and developing reports. They will also investigate internal and external quality concerns, inspect and test products, and conduct training sessions on quality assurance procedures.
Key Responsibilities- Analyze customer complaints and develop comprehensive reports.
- Investigate internal and external quality concerns, identifying root causes and implementing corrective actions.
- Inspect and test products to ensure they meet quality standards.
- Develop and implement quality assurance procedures, including inspection sheets, calibration schedules, and quality alerts.
- Conduct monthly reports on scrap rates, customer satisfaction, and warranty status.
- Maintain customer key performance indicators (KPIs) on quality parameters, downtime, and warranty issues.
- Develop service part inspection, packaging, and labeling procedures.
- Liaise with suppliers to ensure calibration of test and measuring equipment and maintain calibration records.
- Participate in monthly stock takes and issue audit reports to suppliers.
- Deliver project quality documentation as per milestones.
- Actively participate in supplier parts tracking teams (SPTTs).
- Represent the company in health and safety matters.
- Support supplier quality issues and ensure effective implementation of quality control measures.
- Conduct internal process and systems audits, identifying areas for improvement.
- Support supplier quality teams to identify and evaluate potential risks and problems, track recertification/requalification, and enhance product quality and process capability.
- Support parts and process approval submissions according to milestones and release them accurately to production.
- Formulate incoming product inspection documents and conduct on-the-job training and assessment for inspection personnel.
- National Diploma or Degree in Mechanical or Quality Engineering.
- Qualified VDA 6.3 Process Auditor.
- Qualified IATF16949 Internal and 3rd Party Process Auditor.
- At least 5 years' experience in Quality/Quality Assurance/Quality Engineering in the automotive industry.
- Experience with IATF16949 & VDA6.3 standards of quality systems.
- Experience with process auditing VDA6.3 and IATF16949.
- Familiarity with related products and processes in the automotive components sector is preferred.
We offer a competitive salary of $85,000 - $110,000 per annum, depending on experience, plus benefits package including health insurance, retirement plan, and paid time off.
LocationThis role is based in our office located in [insert location].
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