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Quality Assurance Manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa MASA Outsourcing (Pty) Ltd Full time
Job Summary

We are seeking a highly skilled Quality Administrator to join our team at MASA Outsourcing (Pty) Ltd.

The successful candidate will be responsible for maintaining and developing a quality management system, as well as ensuring compliance with ISO standards.

Key Responsibilities
  • Develop and maintain QMS documentation, including procedures, flowcharts, and records.
  • Collate data on various quality performance metrics and create visual representations using PowerPoint.
  • Assist in audits and SHEQ campaigns, providing support and guidance as needed.
  • Manage customer complaints and feedback related to product service, ensuring timely resolution.
Requirements
  • Bachelor's degree in Quality, Business Administration, or equivalent qualification.
  • Grade 12 certificate.
  • Clear criminal record.
  • 2 contactable references.
  • Proficient in Microsoft Office suite.
  • 5 years of experience in an ISO quality environment.