Salesforce System Analyst
4 weeks ago
About the Role
The Salesforce System Analyst will play a key role in ensuring the smooth operation of our Salesforce system, working closely with the business and technical teams to identify and resolve technical issues.
Key Responsibilities
- Develop a deep understanding of our Salesforce system and business operations to identify areas for improvement.
- Work with the business and technical teams to document and implement system changes and enhancements.
- Collaborate with developers, business analysts, and project managers to ensure technical compatibility and user satisfaction.
- Structuring and transforming business requirements into technical artefacts and requirements.
- Create functional specifications and requirements for developers.
- Analyse and create test cases and documentation.
- Test the system on a regular basis to ensure quality and functionality.
Requirements
- Minimum 5+ years of system analysis experience in a Salesforce environment (Financial Services/Banking) - essential.
- Certification in Admin Salesforce.
- Knowledge of development tools, programming languages, and computer hardware.
- Knowledge of data visualization tools.
- Good understanding of the SDLC.
What We Offer
Old Mutual offers a dynamic and challenging work environment, with opportunities for professional growth and development.
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