Salesforce System Analyst

4 weeks ago


Johannesburg, Gauteng, South Africa Old Mutual Full time

About the Role

The Salesforce System Analyst will play a key role in ensuring the smooth operation of our Salesforce system, working closely with the business and technical teams to identify and resolve technical issues.

Key Responsibilities

  • Develop a deep understanding of our Salesforce system and business operations to identify areas for improvement.
  • Work with the business and technical teams to document and implement system changes and enhancements.
  • Collaborate with developers, business analysts, and project managers to ensure technical compatibility and user satisfaction.
  • Structuring and transforming business requirements into technical artefacts and requirements.
  • Create functional specifications and requirements for developers.
  • Analyse and create test cases and documentation.
  • Test the system on a regular basis to ensure quality and functionality.

Requirements

  • Minimum 5+ years of system analysis experience in a Salesforce environment (Financial Services/Banking) - essential.
  • Certification in Admin Salesforce.
  • Knowledge of development tools, programming languages, and computer hardware.
  • Knowledge of data visualization tools.
  • Good understanding of the SDLC.

What We Offer

Old Mutual offers a dynamic and challenging work environment, with opportunities for professional growth and development.



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