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Card Payment Operations Manager

2 weeks ago

Stellenbosch, Western Cape, South Africa Capitec Bank Ltd. Full time
Job Description

This is a senior leadership position responsible for shaping and executing the card payment operations strategy, ensuring seamless and efficient processes, and enhancing cardholder experience for Capitec Retail clients.

About the Job

The successful candidate will have a strong background in card payments operations, leadership skills, and the ability to drive operational improvements and represent card operations with stakeholders.

Key Tasks:
  • Manage the execution of the card payment operations strategy to ensure alignment with business goals.
  • Operationalize card payment processes to ensure they are effective and user-friendly for clients.
  • Represent card operations with stakeholders in Capitec Retail to ensure alignment and address concerns or opportunities.
Requirements:
  • Bachelor's Degree in Commerce or Business Management.
  • 5+ years general operational experience in a card / payment operations environment.
  • Previous supervisory experience.
  • Experience in Capitec Bank.