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Senior Operations Executive

1 week ago

Durban, KwaZulu-Natal, South Africa Hlabahlosile Full time

Key Responsibilities

  • Oversee all branch operations, ensuring efficient functioning and effective management of resources.
  • Lead, train, and motivate branch employees, including hiring and performance evaluations.
  • Support sales activities by maintaining high standards of customer service and satisfaction.
  • Ensure accurate stock control processes, receiving, storing, and dispatching stock efficiently.
  • Resolve customer complaints promptly and effectively.
  • Monitor branch performance metrics.
  • Address operational issues, implement solutions, and ensure adherence to company policies and industry standards.