Client Services Analyst Position

2 months ago


East London, Eastern Cape, South Africa beBee Professionals Full time

Client Services Analyst Job Description

**About beBee Professionals**

beBee Professionals is a leading company in the industry, dedicated to providing top-notch services to our clients. We are seeking a highly skilled Client Services Analyst to join our team in East London.

**Job Summary**

We are looking for a detail-oriented and customer-focused individual to provide technical support to our clients. The successful candidate will be responsible for handling customer inquiries in a timely and professional manner, troubleshooting technical issues, and documenting customer interactions.

**Key Responsibilities**

• Respond to customer inquiries via phone, email, or in-person, providing solutions to technical issues

• Troubleshoot complex technical problems and provide effective solutions

• Document customer interactions and provide feedback to management

• Assist in the development and implementation of customer service policies

• Identify areas for improvement in customer service processes

**Requirements**

• Bachelor's degree in Computer Science or a related field

• Experience in customer service and technical support

• Excellent communication and problem-solving skills

• Ability to work independently and as part of a team

**What We Offer**

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

If you are a motivated and customer-focused individual with a passion for technical support, please apply for this exciting opportunity.



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