Client Services Analyst Position
2 months ago
Client Services Analyst Job Description
**About beBee Professionals**
beBee Professionals is a leading company in the industry, dedicated to providing top-notch services to our clients. We are seeking a highly skilled Client Services Analyst to join our team in East London.
**Job Summary**
We are looking for a detail-oriented and customer-focused individual to provide technical support to our clients. The successful candidate will be responsible for handling customer inquiries in a timely and professional manner, troubleshooting technical issues, and documenting customer interactions.
**Key Responsibilities**
• Respond to customer inquiries via phone, email, or in-person, providing solutions to technical issues
• Troubleshoot complex technical problems and provide effective solutions
• Document customer interactions and provide feedback to management
• Assist in the development and implementation of customer service policies
• Identify areas for improvement in customer service processes
**Requirements**
• Bachelor's degree in Computer Science or a related field
• Experience in customer service and technical support
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
**What We Offer**
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
If you are a motivated and customer-focused individual with a passion for technical support, please apply for this exciting opportunity.
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