Sales Support Coordinator
16 hours ago
MiWay is a direct financial services company that prioritizes service excellence, convenience, and offering clients superior value products. Our vision is to be a world-class direct financial services business that provides a complete array of services under one convenient umbrella, all managed online. We strive to grow and give our clients the freedom to do things their way, free from worry and most importantly at peace with all the "what-ifs" of the world.
Job SummaryUnder direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values: Energy, Freedom, Accountability, and Attitude.
Key Responsibilities- Tend to administrative queries and tasks received from various sales departments.
- Assist with non-financial amendments on existing quotes and or policies.
- Assist with lead allocation to various sales departments.
- Assist with rework leads and manage follow-ups.
- Manage and drive feedback to relevant stakeholders within the acceptable turnaround time.
- Ensure clear and effective communication channels are maintained with stakeholders.
- Minimum of 2 years' experience in an administrative role.
- Grade 12/NQF 4.
- Above average computer literacy in MS Word and Excel.
- Above average communication skills.
- Analytical.
- Must be highly proficient with administrative tasks and coordination within an insurance environment.
- Excellent verbal and written communication skills.
- Attention to detail.
- Self-motivated.
- Problem-solving skills and proactive attitude.
- Flexible.
- Commitment to personal and team goals.
- Professional.
- Presentable.
- Ability to apply business rules and processes.
Sanlam is a leading financial services group that provides a range of products and services to individuals, businesses, and institutions. We are committed to helping our clients achieve their financial goals and securing their financial futures. Our values of Energy, Freedom, Accountability, and Attitude guide everything we do, and we strive to create a positive and dynamic working environment that gives our employees the freedom and opportunity to succeed.
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