Operations Supervisor Manager

6 days ago


Springs, South Africa Value Logistics Full time

Job Summary

The Senior Operations Supervisor plays a pivotal role in the Value Logistics operations, overseeing daily tasks and ensuring seamless execution of logistics processes. This position is responsible for supervising staff members, managing resources, and maintaining high standards of customer satisfaction.

Main Responsibilities

  • Supervise and control over-border deliveries and collections to ensure timely completion and adherence to KPIs.
  • Manage daily operations, including route planning, vehicle allocation, and staff assignments.
  • Conduct regular inspections to maintain fleet quality and adhering to health and safety protocols.
  • Ensure all administrative tasks are completed accurately and efficiently.
  • Investigate and resolve discrepancies, damages, shortages, and other queries.
  • Dispatch drivers for over-border operations, ensuring thorough briefing and debriefing processes are followed.
  • Maintain accurate records and reports on operational performance.

Staff Management

  • Provide guidance and training to staff members to enhance their skills and productivity.
  • Motivate and engage staff to achieve exceptional results and foster a positive work environment.
  • Monitor staff performance and address any issues promptly.

Quality, Health, and Safety

  • Implement and enforce strict health and safety protocols to ensure a safe working environment.
  • Conduct regular audits to maintain high standards of quality and compliance.
  • Collaborate with the quality team to identify areas for improvement and implement corrective actions.

Qualifications and Skills

  • Grade 12 (Matric) certificate.
  • Degree or diploma in supply chain or logistics preferred.
  • 3 years of relevant experience in logistics and operations management.
  • Strong leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Familiarity with industry-standard software and systems.

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