Telephony Support Specialist
22 hours ago
Defy Appliances seeks a talented Service Advisor to join our team in Midrand. The ideal candidate will possess excellent communication skills, technical knowledge, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Providing technical support to customers via telephone and written communication
- Resolving customer education calls by delivering expert product knowledge
- Ensuring daily service targets are met, including KPIs
- Effective management of CONTACT and Sales Force systems
- Enhancing customer satisfaction through consistent quality service
- Reporting on all outstanding calls and issues
- Collaborating with colleagues to resolve customer queries
Requirements:
- Matric qualification
- At least 1 year call centre experience
- Strong communication and interpersonal skills
- Proficient in English language
-
Telephony and Networking Solutions Expert
3 days ago
Midrand, Gauteng, South Africa Nexio Full timeAbout the Job:We are looking for a highly skilled Telephony and Networking Solutions Expert to join our team at Nexio. In this role, you will be responsible for providing expert-level support and guidance on telephony and networking solutions, including installation, configuration, and troubleshooting.Key Responsibilities:Provide technical guidance to junior...
-
Network Infrastructure Specialist
3 days ago
Midrand, Gauteng, South Africa Nexio Full timeJob Description:We are seeking an exceptional Network Infrastructure Specialist to join our team at Nexio. In this role, you will be responsible for installing, configuring, and supporting network switches, routers, hosted IP telephony systems, and other customer premises equipment (CPE) at client sites.Key Responsibilities:Provide solution and...
-
Service Advisor Professional
22 hours ago
Midrand, Gauteng, South Africa Defy Appliances Full timeWe require a Telephony Support Specialist to join our team at Defy Appliances in Midrand. This individual will play a critical role in delivering exceptional customer service, resolving technical issues, and achieving key performance targets.Key Responsibilities:Delivering high-quality customer service via telephone and written communicationProviding...
-
IT Support Specialist
22 hours ago
Midrand, Gauteng, South Africa Cocre8 Full timeThe IT Support Specialist plays a critical role in ensuring the smooth operation of an organization's technology infrastructure. The successful candidate will be responsible for providing top-notch support to end-users, acting as the first point of contact for all technical inquiries and issues.As a key member of the CoCre8 team, this individual will be...
-
IT Support Specialist
22 hours ago
Midrand, Gauteng, South Africa Datacentrix Full timeAt Datacentrix, we are seeking a highly skilled IT Support Specialist to join our team. As a First Line Support Engineer, you will be responsible for capturing customer requests from various inbound sources into our Call Management System.We are looking for someone with excellent communication and analytical skills, who can work well under pressure and...
-
IT Support Specialist
3 days ago
Midrand, Gauteng, South Africa Nexio Full timeJob SummaryNexio is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our end-users.Key ResponsibilitiesProvide timely and effective technical assistance to employees via phone, email, or ticketing...
-
Technical Support Specialist
7 days ago
Midrand, Gauteng, South Africa iOCO Full timeJob OverviewWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-level technical support and troubleshooting to ensure seamless IT operations.Your primary objective will be to resolve issues efficiently, assist users with software...
-
Application Support Specialist
22 hours ago
Midrand, Gauteng, South Africa Workforce Staffing - Gauteng Full timeJob OverviewA South African insurance company is seeking an experienced Application Support Specialist to provide dedicated support to sales agents and ensure the stability of applications.Key ResponsibilitiesApplication maintenance and supportProviding technical assistance to sales teamsEnsuring system availability and performance in production...
-
Desktop Support Specialist
22 hours ago
Midrand, Gauteng, South Africa Development Bank of Southern Africa (DBSA) Full timeJob SummaryThe Development Bank of Southern Africa (DBSA) is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for computer systems, applications, hardware, software, and all other ICT resources utilised in the organisation.Key...
-
IT Support Specialist
20 hours ago
Midrand, Gauteng, South Africa IOCO Full timeAt iOCO, we're driven by a passion for sustainability and innovation. As an IT Support Specialist, you'll be part of our dynamic team, providing exceptional technical support to keep our operations running smoothly.The role involves acting as the first point of contact for users experiencing issues with our Industrial OT solutions. Your expertise will help...
-
Operations Support Specialist
22 hours ago
Midrand, Gauteng, South Africa iSanqa Full timeAbout the RoleiSanqa is looking for a highly skilled Operations Support Specialist to join our team in Midrand. This role involves providing technical support for SAP systems, ensuring high availability and performance.Key ResponsibilitiesSystem Monitoring: Monitor SAP system performance, identifying and resolving issues before they impact business...
-
Technical Support Specialist
22 hours ago
Midrand, Gauteng, South Africa Spinnaker Software Full timeCollaborative EnvironmentWe offer a dynamic work environment where teamwork and cooperation are essential to delivering excellent customer service. As a key member of our Midrand team, you will be part of a close-knit group that supports each other in achieving common goals.In this role, you will provide second-line specialist support and assistance to...
-
Technical Support Specialist
22 hours ago
Midrand, Gauteng, South Africa Network IT Full timeJob DescriptionNetwork IT is seeking a highly motivated and skilled Technical Support Specialist to join their team in Gauteng. The successful candidate will be responsible for monitoring and maintaining computer systems, devices, and networks, ensuring they operate efficiently and securely.Duties & ResponsibilitiesHardware:Configure and install user devices...
-
Contractual Web Support Specialist
3 days ago
Midrand, Gauteng, South Africa Industrial Web Technologies Full timeIndustrial Web Technologies in Midrand is seeking a skilled Web Support Specialist to join our team.This role requires excellent problem-solving skills and the ability to work well under pressure.Responsibilities include:Providing technical support to customers via phone, email, or chat.Resolving complex technical issues and escalating to senior staff if...
-
Administrative Support Specialist
4 days ago
Midrand, Gauteng, South Africa Matriq Pty Full timeThe Matriq Pty is seeking a reliable and dedicated Administrative Support Specialist to provide efficient and timely services. This includes handling mail and parcel deliveries, as well as ensuring safe and effective transportation for our guests and staff.Key ResponsibilitiesCollect and deliver parcels from reception areas and other locations.Sort and...
-
Technical Support Professional
22 hours ago
Midrand, Gauteng, South Africa DLK Group Full timeJob OverviewWe are seeking a highly skilled Specialised ICT Support Specialist to join our team at DLK Group. In this role, you will be responsible for providing tailored ICT services and solutions to address unique and ad-hoc requirements as determined by the organisation.Key Responsibilities:Ad-Hoc ICT Support:Provide specialist ICT support on an "as and...
-
Cloud Support Professional
4 days ago
Midrand, Gauteng, South Africa Mustek Limited Full timeJob PurposeTo support the organization, the technical support specialist will be required to assist resellers with onboarding process, console training, first line support, POC/demo, product knowledge and account creations.
-
Midrand, Gauteng, South Africa Nexio Full time**About the Role:**We are seeking a highly skilled and experienced VoIP Fraud and Technical Support Specialist to join our team at Nexio. The successful candidate will be responsible for ensuring the security and integrity of our VoIP systems, as well as providing technical support to users.Key Responsibilities:Monitor and investigate HPE Fraud Monitor...
-
VoIP Fraud and Technical Support Specialist
6 days ago
Midrand, Gauteng, South Africa Nexio Full time**Job Summary:**Nexio is seeking a skilled VoIP Fraud and Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for monitoring and identifying fraudulent activity within our VoIP systems, as well as providing technical support to users.Fraud Monitoring and Investigation:Monitor and investigate...
-
Midrand, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeSales/Account ManagerWe are looking for a sales professional who can make a real difference at Salesworx Specialist Sales Recruitment. The successful candidate will be responsible for driving business growth, building strong relationships, and achieving sales targets.This is an excellent opportunity for a sales-focused individual with a proven track record...