Africa Onboarding Expert

2 weeks ago


Johannesburg, Gauteng, South Africa Hire Resolve Full time
About the Role

This exciting opportunity requires a strong background in project management and onboarding processes. The ideal candidate will have excellent customer service skills, good communication skills (both verbal and written), and organizational skills, and the ability to cope with and manage a constantly changing environment.

Responsibilities include assisting in business requirements gathering, translating to information systems, coordinating projects with third-party vendors, and assisting in quality assurance of programs. Additionally, the role requires defining program scoping, documenting onboarding program tasks, performing card validation, and troubleshooting transaction challenges.



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