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Global Customer Service Ambassador

1 week ago

Cape Town, Western Cape, South Africa TTEC Full time
Unlock Your Potential as a Customer Service Representative

We're seeking a highly motivated Customer Service Representative to join our team in Cape Town, South Africa. As a valued member of our global community, you'll play a critical role in delivering exceptional customer experiences while also growing your career with TTEC.

About the Role

In this exciting opportunity, you'll work on-site in Cape Town, collaborating with our talented team to provide outstanding customer support. Using your excellent communication skills, you'll resolve customer issues efficiently and effectively, ensuring a positive experience for each interaction.

The Ideal Candidate

  • 6 months or more of work experience in a similar role.
  • B1 level of English in both written and verbal communications.
  • Computer savvy, including the ability to manage multiple screens.
  • High school diploma or equivalent.

What We Offer

  • A supportive environment that fosters career growth and professional development.
  • An inclusive culture and community-minded organization where giving back is encouraged.
  • A global team of curious lifelong learners guided by our company values.
  • A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives.