Duty Management Professional

3 days ago


Cape Town, Western Cape, South Africa University of Fort Hare Full time

We are seeking a highly motivated Hotel Operations Manager to join our team at the University of Fort Hare. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, including managing guest relations and ensuring excellent customer service.

Responsibilities
  • Supervise and manage staff members
  • Monitor and maintain high standards of service
  • Manage and resolve any issues that may arise
Requirements
  • Formal qualification in Hospitality advantageous
  • Experience in the hospitality industry (in both Rooms and F&B) preferably
  • Working knowledge of Opera & Micros
Person Specification
  • Excellent communication and interpersonal skills
  • Strong leadership and problem-solving abilities
  • Ability to work well in a team
Key Performance Indicators
  • Highly professional and well-groomed
  • High professional standard of customer service

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