Sales and Customer Service Representative

1 week ago


Bellville, Western Cape, South Africa La Granson International Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at La Granson International. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Drive sales growth by identifying opportunities to upsell and cross-sell products and services.
  • Stay up-to-date on product knowledge and features to provide accurate and informative responses to customer inquiries.
  • Participate in weekly team meetings to discuss sales performance, customer feedback, and new initiatives.

Requirements

  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to learn about multiple products and services, with a focus on sales and customer service.
  • Reliability and a strong work ethic, with a commitment to meeting sales targets and providing exceptional customer service.

Preferred Qualifications

  • Experience working in customer service or sales, preferably in a retail environment.

About La Granson International

La Granson International is a dynamic and growing company that values its customers and employees. We are committed to providing exceptional customer service and building strong relationships with our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.



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