Customs Product Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Switch Recruit Full time

Customs Brokerage Manager Opportunity

We are seeking a highly skilled and experienced Customs Brokerage Manager to join our team at Switch Recruit. The successful candidate will be responsible for growing our customs product and overseeing a range of key duties.

Key Responsibilities

  • Staff management and leadership
  • Classification instructions for shipments and customers
  • Duty deferment usage and levels monitoring
  • License/visa applications monitoring
  • New business transition and integration
  • Retention and sales calls
  • Positive relationships with Trade Compliance Manager and compliance efforts
  • Promoting productivity tools and customs systems
  • Audit of files in accordance with AEO standards
  • Follow-up with customs authorities for refunds
  • Customs system management and maintenance
  • Client report requests and database management
  • Providing content for customer reviews and duty/VAT information
  • Implementing new system changes and enhancements
  • Staff appraisals and one-to-one meetings
  • Goal setting and monitoring development

Requirements

  • Matriculation degree
  • 3-5 years of experience in Customs Brokers
  • Global logistics industry knowledge
  • Proven problem-solving, interpersonal, communication, and leadership skills


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