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Operations Manager Role

2 months ago

Potchefstroom, North-West, South Africa Express Employment Professionals Midrand Full time

As a key member of our team at Express Employment Professionals Midrand, you will be responsible for overseeing the day-to-day operations of our logistics and transportation department. Your primary focus will be on ensuring that our clients receive exceptional service while maintaining a safe and efficient operation.


Key Performance Areas:
  1. Client Bookings: You will be responsible for managing client bookings, including coordinating transportation and ensuring timely delivery of goods.
  2. Truck Bookings: You will be tasked with booking and managing truck movements, ensuring that our fleet is utilized efficiently and effectively.
  3. Delivery Note Issuing and Control: You will be responsible for issuing and controlling delivery notes, ensuring that all documentation is accurate and up-to-date.
  4. Invoicing: You will be responsible for preparing and sending invoices to clients, ensuring that all financial transactions are accurate and timely.
  5. Vehicle Tracking and Reports: You will be responsible for monitoring vehicle tracking and producing fuel and revenue reports, ensuring that our operations are running efficiently and effectively.
  6. Tyre Management: You will be responsible for managing the maintenance and replacement of tyres, ensuring that our fleet is safe and roadworthy.
  7. Client and Company Queries: You will be responsible for responding to client and company queries, providing exceptional customer service and support.
  8. Industrial Relations: You will be responsible for managing industrial relations, ensuring that our operations are running smoothly and that our employees are happy and motivated.

Qualifications and Accreditations:
  1. Grade 12 with Mathematics: You will need to have a minimum qualification of Grade 12 with mathematics, as this is a requirement for this role.
  2. Valid Driver's Licence: You will need to have a valid driver's licence, with a minimum code 8, as this is a requirement for this role.
  3. National Transport Diploma: A National Transport Diploma or similar qualification would be an advantage, as this would demonstrate your knowledge and skills in the transport industry.

Experience and Skills:
  1. Logistics and Transport Experience: You will need to have a minimum of 3 years' experience in logistics and transport, as this is a requirement for this role.
  2. Computer Literacy: You will need to be computer literate, with experience in Google web-based applications, Excel, and Word, as these are essential tools for this role.
  3. Industrial Relations Experience: You will need to have experience in industrial relations, as this is a key aspect of this role.
  4. Communication and Analytical Skills: You will need to have strong communication and analytical skills, as these are essential for managing a team and making informed decisions.
  5. Flexibility and Time Management: You will need to be flexible and able to manage your time effectively, as this is a key aspect of this role.