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Host and Hospitality Specialist

2 months ago

Pretoria, Gauteng, South Africa Pride Systems Recharge Full time
About the Role

Pride Systems Recharge is seeking a highly skilled and customer-focused individual to join our team as an Usher. As a key member of our events team, you will be responsible for ensuring the smooth operation of our venues and providing exceptional guest experiences.

Key Responsibilities
  • Guest Services: Greet and welcome guests, ensuring they have a positive and memorable experience.
  • Event Support: Assist with event setup, ticketing, and crowd management to ensure a seamless experience for all guests.
  • Communication: Respond to guest inquiries and resolve any issues in a professional and courteous manner.
  • Teamwork: Collaborate with other event staff to ensure the successful execution of events.
Requirements
  • Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with guests and colleagues.
  • Problem-Solving: Ability to remain calm and professional in stressful situations, with a focus on resolving issues efficiently.