Product Visionary

4 days ago


Cape Town, Western Cape, South Africa DataEQ Full time
Company Overview

DataEQ is a data-as-a-service company that specialises in creating actionable data from unstructured customer and public feedback. We use our EQ Engine, a proprietary blend of cutting-edge AI and human data labelling at scale, to structure data in real-time. Our licensed data helps large corporates generate CX insights, manage risk, optimise digital customer service and improve regulatory reporting.

We have three software platforms: EQ Engine for data processing, Analyse for data visualisation and analytics, and Engage for response management. Our Spring Boot microservices collect, manage and enrich mentions from various sources. Everything runs on Kubernetes, with machine learning models trained with Python.


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