Project Engineer

2 weeks ago

Johannesburg, Gauteng, South Africa Oxyon People Solutions Full time
Job Description

Job Title: Project Engineer - Complex Mining Systems Deployment

Job Summary:

Oxyon People Solutions is seeking a highly skilled Project Engineer to join our team. As a Project Engineer, you will be responsible for the deployment of complex mining systems at customer sites around the world. You will work closely with Project Managers and Team Leaders to ensure the efficient deployment of mining systems on time and within budget.

Key Responsibilities:

  • Actively work on product/project deployment of complex mining solutions in a hands-on manner
  • Support and maintain software
  • Deliver bespoke customisation as required
  • Troubleshoot system issues
  • Own and implement customer system configurations
  • Implement system customisations using scripting tools
  • Participate in onsite system installation efforts
  • Take ownership and responsibility for customer issues and problems and see them through to resolution wherever possible
  • Provide technical leadership in areas of expertise, cross-skilling with other project team members to ensure transfer of knowledge and ample coverage of required duties
  • Gather customer requirements and identify improvements and customisations for Mining Systems
  • Act as technical project lead for system deployments, working collaboratively with the Project Managers and other Project Engineers in a structured manner
  • Serve as primary customer contact for support and enhancements after deployment
  • Utilize relationships developed with customers and other contacts to advise sales team of potential issues affecting customers as well as other opportunities for Oxyon People Solutions
  • Manage customer relationships from project inception to deployment and post-installation support, becoming the customer interface for that project
  • Work collaboratively with sales team in a pre-sales capacity (e.g. attending/leading technical presentations) to capitalize on close relationships with customers and to raise Oxyon People Solutions' profile and product advantages and benefits
  • Facilitate customer system training to ensure systems are being utilized to their full potential
  • Represent Oxyon People Solutions in a helpful, professional, and courteous manner at all times
  • Maintain, enhance, and adhere to Oxyon People Solutions' documentation and reporting standards, systems, and processes
  • Work on support team maintenance tasks on a scheduled roster

Requirements:

  • A relevant tertiary qualification in Engineering (Computer/Mining/Electrical/Electronic), Computer Science, or a related field
  • Experience with IP networking
  • Experience with Hardware installation
  • Experience with or knowledge of C++ or Objective-C software development
  • Ability to form strong relationships with customers and represent Oxyon People Solutions professionally
  • Strong time management and prioritization skills (pre-requisite)
  • Ability to set and meet team and individual goals and deadlines
  • Strong communication skills, both verbal and written
  • Ability to thrive in a high-pressure environment
  • Ability to work autonomously or part of a team environment
  • Ability to manage multiple concurrent projects
  • Ability to rapidly grasp technical solutions, concepts, and products
  • Desire to expand own knowledge and skill set as well as sharing knowledge with other team members wherever possible
  • Wireless networks experience (desirable)
  • Minimum understanding of electrical schematics and installation (preferable)
  • Knowledge of mining operations (desirable)
  • Experience with Trackless Mobile Machineries (desirable)

Travel:

Travel (regionally and globally internationally) to client sites is a requirement of this role

Decisions Expected:

  • Own Authority
  • Setting of day-to-day priorities within overall priority listing
  • Make recommendations/reporting based on technical evaluations and customer interaction
  • Advising Supervisor of risk areas as they are identified
  • Advising Sales team of business development opportunities as they arise
  • Referred to Higher Authority
  • Approval of project deployment plans that involve cross-functional teams, e.g. Engineering and Support
  • Approval for expenditure
  • Any decision that will adversely affect budget
  • Clarification of priorities or urgent escalations

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