Service Excellence Manager

Service Excellence ManagerFnb Namibia is a dynamic financial institution that seeks to hire a skilled Service Excellence Manager to join our team.The successful candidate will be responsible for delivering exceptional service to our clients by ensuring that their needs are met promptly and efficiently. This includes understanding their requirements,...

Service Parts Logistics OverviewWe are a 35-year-old family-run IT parts distribution business, with a rich pedigree in running warranties and SLA-driven services for OEMs ranging from Apple to HP to Toshiba. Our team is entrepreneurial, nimble, and always looking for ways to excel beyond our competition.We love our people and strive to make a positive...

Financial & Operational Excellence ManagerCompany: Service Parts Logistics (SPL)What we do: We're a 35-year-old family-run IT parts distribution business, with a pedigree in running warranties and SLA-driven services for OEMs ranging from Apple to HP to Toshiba; and most of the tier-1 IT distributors and resellers whose brands you may have heard of.Our...

About Our CompanyThe Business Capital Group is a dynamic and forward-thinking financial services company that offers a range of products and services to individuals and businesses. We are committed to delivering exceptional customer service and experience.Job SummaryWe are seeking an experienced IT Service Delivery Manager to join our team. The successful...

Requirements:Recognised 3-year National Diploma/Bachelor's degree in Business Management, Marketing or equivalent.Minimum 5 years' experience in Motor Industry Sales or After-Sales marketing environment or Parts environment.Knowledge of service and parts, including technical applications.Good knowledge of the Dealer Organization and structures.Sound business...

Job DescriptionThe Customer Service Agent will be responsible for providing excellent customer service to all stakeholders across various platforms. This includes resolving queries, escalating issues, and collaborating with internal teams to deliver seamless service experiences.ResponsibilitiesAddress customer inquiries in a professional and timely...

We are looking for a highly motivated and organized Service Excellence Advisor to join our team. In this role, you will be responsible for ensuring that our customers receive the best possible service experience at all times.ResponsibilitiesYour key responsibilities will include:Leading a team of customer-facing staff to ensure they deliver outstanding...

The SDE Consultant will be responsible for overall delivery of designated client & managing the relationship.RESPONSIBILITIESGrow Relationships :Responsible for servicing & retaining the major client assigned to them.Responsible for identifying enhancements & implementing where approved.Track SLA delivery and manage accordingly at all levels including ee &...

The SDE Consultant will be responsible for overall delivery of designated client & managing the relationship. RESPONSIBILITIES Grow Relationships : Responsible for servicing & retaining the major client assigned to them. Responsible for identifying enhancements & implementing where approved. Track SLA delivery and manage accordingly at all levels...

Job Title: Customer Service Excellence LeaderWe are seeking a seasoned leader to drive excellence in customer service interactions and lead our quality assurance processes.About UsParcelVision is a pioneering company that delivers innovative solutions for customer care. Our technology-driven approach enables us to provide exceptional customer experiences...

Advisor RoleWe are looking for a skilled and experienced Advisor to join our team.Main ResponsibilitiesProvide expert advice to customers on company products and services.Analyse customer data to identify trends and areas for improvement.Develop and implement effective strategies to improve customer engagement and loyalty.Stay up-to-date with industry...

Job Overview">This role is responsible for leading the Service Delivery Excellence and Rapid Response functions within the City Of Johannesburg.">About the Role">The Director will be responsible for strategic planning, leading, directing and monitoring the implementation of service delivery excellence and co-production programmes.">Main...

MINIMUM REQUIREMENTSTertiary Qualification in Warehousing, transportation and logisticsExcellent Computer skillsExcellent management and human resources skillsGood understanding of accounting processes8 - 10 Years at senior operational level with the Warehouse and transportation industryBasic legal knowledge of contractsProblem solving skillsJudgment and...

SavageOne Pty Ltd is committed to delivering exceptional results in the short-term lending industry. We're looking for an experienced Operational Excellence Manager to join our team.About the Role:In this critical role, you'll be responsible for ensuring smooth and efficient business operations, driving process improvements, and supporting our rapid growth....

Key ResponsibilitiesContribute to the development of strategic plans for the department and branch.Lead the implementation of budget planning processes for the directorate.Ensure sound financial management and effective query resolution mechanisms.The ideal candidate will possess excellent leadership skills, a strong understanding of service delivery and...

About the RoleThe Quality Assurance Coach will be responsible for documenting and evaluating all assessments using a scorecard against specified standards. They will recommend potential training and coaching interventions where applicable, highlight trends and improvement areas, and schedule regular meetings with Managers and Supervisors to cultivate strong...

Job DescriptionWe are seeking an experienced Senior Manager - Operations to join our team at Quantanite. In this role, you will be responsible for overseeing multiple high-volume operational teams, ensuring they meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).ResponsibilitiesOperational Excellence & Performance ManagementOptimise...

Key ResponsibilitiesThe Assistant Store Manager will be accountable for the overall performance of the store, ensuring that sales, profit, and compliance targets are met. Key responsibilities include:Driving sales growth through the execution of promotional activities, cross-selling, and up-selling initiatives.Maintaining a high level of customer service...

About You:We are looking for a self-motivated team player and Transformational Leader, with the ability to easily network in an international and cross-cultural environment. You should be driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is essential, and you should build trust...

We are looking for an Operational Excellence Manager to drive business improvements and enhance our organizational capabilities.About the Position:This role involves leading the development and implementation of operational excellence strategies, driving business growth through improved efficiency and effectiveness.Main Responsibilities:Develop and implement...