Development Facilitator
1 day ago
We are seeking a highly motivated and organized individual to join our team as a Training Needs Specialist.
About the PositionThe successful candidate will be responsible for assisting with all skills development duties to ensure optimal operational functioning and creating business continuity.
Duties & Responsibilities- Develop training needs analysis principles and process
- Design and deliver training programs to meet business objectives
- Coordinate and facilitate meetings and workshops to identify training goals and schedules
- Liaise with stakeholders to gather and validate customer requirements
- Manage project timelines and ensure adherence to project plans
- Maturity qualification or equivalent
- Minimum 2 years' experience in customer service
- Minimum 1 year's experience in a learning and development role
- At least 2 years' administration experience within a client-centric environment
- Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint
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