Procurement Systems Officer

3 weeks ago

Midrand, Gauteng, South Africa Development Bank of Southern Africa (DBSA) Full time

Develop, implement and maintain procurement systems and provide systems support to users to optimise operational efficiency such as resolving technical issues, maintaining hardware and software installations, and improving IT systems.

Key Responsibilities

  1. System Improvement
    • Work closely with IT and SCM operations to build and improve SCM process models, systems and applications that enable fully automated SCM processes and procedures.
    • Develop technical specifications for the configuration of system workflows, customised reports and business processes to ensure seamless processing of procurement requests and approvals.
    • Facilitate User Acceptance Testing for all procurement systems to ensure that systems meet the user requirements and development specifications.
    • Work with IT and service providers to implement changes or upgrades to procurement systems.
  2. Systems Support and Maintenance
    • Provide first line technical system support and maintenance for all SCM systems and applications.
    • Manage system incidents, troubleshoot system errors and provide solutions to solve end-user technical issues and implement systems amendments as required.
    • Administer and maintain procurement systems and applications in line with applicable processes and procedures to avoid audit queries and findings.
    • Verify that continuous system backups are run and report all faults to ensure minimised impact of system failure, data-corruption or other loss of information.
    • Log incidents and change requests and implement system changes as required within the turn-around times.
    • Provide inputs to systems training manual development and provide training to end-users on new systems and changes to existing systems.

Key measurements of outputs

  1. Timeous and effective IT support provided to the SCM team and end-users.
  2. Efficiency of procurement systems.
  3. Management of client relationships and key stakeholders.
  4. Management of system.

Minimum Requirements

  1. Bachelor's degree in information technology/Computer Science/Information Systems or equivalent.
  2. A minimum of 5 years' experience in Information Technology of which 3-4 years in Technical Support and Helpdesk experience.
  3. Demonstrated ability to recognise and resolve system related problems; work independently and make necessary decisions throughout the systems process within the bank's guidelines.
  4. Experience and knowledge of computer hardware and software.
  5. Proven ability to determine IT needs and train end-users.
  6. Experience in documenting processes and monitoring performance metrics.
  7. Demonstrated knowledge of database maintenance and implementation of ICT policies.
  8. Proven ability to keep up with technical innovation and trends in IT support.
  9. Knowledge and capability experience of System Development Life Cycle.
  10. Understands Internet, Intranet, Extranet and client/server architectures.

Desirable Requirements

  • Proficient in writing fine-tuned SQL queries, stored procedures (e.g., PL/SQL code) and working with data in relational databases like SQL Server, MySQL etc.

Required Personal Attributes

  1. Teamwork and Cooperation
  2. Driving Delivery of Results
  3. Customer Service Orientation

The Development Bank of Southern Africa will endeavor to make appointments in line with its Employment Equity Policy and Plan. Applications from suitably qualified designated groups, especially people with disabilities, are encouraged.

The DBSA corporate culture fit requires clear, logical and analytical thinking grounded in good interpersonal skills, a sense of urgency and results orientated execution of duties. The ability to work collaboratively and finding practical yet innovative solutions is critical to success in a work environment that demands emotional resilience, accountability and responsible risk taking and management.

The DBSA reserves the right to amend or remove vacancies in line with organisational requirements.

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