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Network Systems Technician
1 week ago
Netsurit Group is looking for a skilled IT Support Specialist to join our team. As a Network Systems Technician, you will be responsible for supporting our end users and participating in various IT projects.
About the JobIn this fully remote role, you will utilize your technical expertise to troubleshoot and resolve desktop issues, manage Office 365 accounts, and perform basic Active Directory tasks.
- Key Requirements:
- Experience: 2-3+ years of experience in the information technology field, with a focus on infrastructure support.
- Technical Proficiency: Strong technical skills in Microsoft Windows and Office 365 administration.
- Troubleshooting Skills: Proven experience in troubleshooting desktop issues related to connectivity, Office applications, and printing.
- Active Directory Knowledge: Basic experience with Active Directory management, including user and group management.
- Customer Service: Exceptional customer service skills with the ability to communicate effectively and empathetically with users.
- Problem-Solving: Patient and understanding in resolving client issues, with a focus on delivering clear and effective solutions.
- Learning and Adaptability: A strong willingness to learn and adapt to new technologies and processes.
- Self-Motivation: Demonstrated self-motivation and the ability to work independently.
