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Sales Floor Manager
2 weeks ago
Job Purpose:
The Clicks Group Limited is seeking an experienced Sales Floor Manager to join our team. As a key member of the sales floor team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates to deliver exceptional customer service.
Main Responsibilities:
- Sales Growth: Analyze sales data, identify opportunities for improvement, and implement strategies to drive sales growth.
- Customer Satisfaction: Measure customer satisfaction levels, address any concerns, and improve overall customer experience.
- Team Leadership: Lead and motivate a team of sales associates to deliver exceptional customer service and meet sales targets.
- Training and Development: Provide training and development opportunities to sales associates to enhance their skills and knowledge.
Requirements:
- Education: Bachelor's degree in business administration or related field.
- Experience: At least 2 years' experience in a sales or retail management role.
- Skills: Strategic thinking, leadership and management skills, excellent communication and interpersonal skills, ability to analyze data and make informed decisions.
