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Support Department Head

2 weeks ago


Cape Town, Western Cape, South Africa Learning Lab Apps Full time

We're on a mission to revolutionize education by making it more engaging and effective. At Learning Lab Apps, we believe that every child deserves access to quality education, and we're committed to making this a reality.

The Role

As a Customer Service Manager, you'll be responsible for leading our customer service team and ensuring that our customers receive exceptional support. This includes developing and implementing processes to improve customer satisfaction, managing customer relationships, and resolving complex issues.

You'll need to have a strong understanding of customer service principles, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you're a people person who loves making a difference, this could be the perfect role for you.