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Digital Operations Coordinator

1 week ago

Centurion, Gauteng, South Africa Momentum Metropolitan Holdings Limited Full time

Momentum Metropolitan Holdings Limited is a leading financial services provider in South Africa, enabling business and people to achieve their financial goals and life aspirations. The group provides practical financial solutions for individuals, communities, and businesses through its various brands.

We are seeking a dynamic individual with a passion for enabling clients towards their financial success. As a Digital Administrator, you will be responsible for coordinating and supporting the day-to-day operational and administrative functioning within the Momentum Life digital sales team.

Key Responsibilities
  • Assist stakeholders in submitting Onboarding applications using digital channels.
  • Provide trustworthy support to ensure client service excellence.
  • Ensure digital capabilities are utilized to facilitate the administration process.
  • Maintain adherence to product house 'way of work' and Service Level Agreements (SLAs).

You will also be responsible for building and maintaining good relationships with various stakeholders, identifying ways to improve stakeholder experience, and ensuring accurate capture and checking of new business documentation.