Dedicated Sales Support Professional
3 days ago
We are seeking a highly skilled Dedicated Sales Support Professional to join our team at Callforce Direct. The ideal candidate will possess strong English communication skills, a customer-centric attitude, and the ability to handle multiple tasks in a fast-paced environment.
Key Responsibilities:
- Provide exceptional support to our international sales team by responding promptly and professionally to customer inquiries via phone, email, and live chat.
- Assist customers with product information, order processing, and issue resolution.
- Support the sales team with administrative tasks, including preparing quotes, processing orders, and managing customer accounts.
- C Coordinate with other departments to ensure timely delivery of products and services.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Identify and escalate priority issues to the appropriate team members or management.
- Participate in training sessions to stay updated on product knowledge and company policies.
Qualifications:
- High school diploma or equivalent; bachelor's degree preferred.
- Proven experience in a customer service or sales support role.
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and attention to detail.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in Microsoft Office Suite and CRM software.
- A positive attitude and a strong work ethic.
- Ability to work independently as well as part of a team.
The salary for this position is estimated to be between $45,000 and $65,000 per year, depending on location and experience.
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