Senior Operations Manager

2 weeks ago


Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

Job Summary

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This position is responsible for managing the daily operations of a workshop, ensuring seamless day-to-day planning and coordination with staff.

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Duties

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  • Operational Management: Oversee the effective management of ongoing projects using the WIP report, close job cards older than three months, and maintain accurate records.">
  • Workshop Efficiency: Develop processes to improve workshop efficiency, communicate changes to staff, and ensure timely completion of tasks.">
  • Resource Allocation: Monitor staff compliance with timesheets, allocate resources effectively, and maintain a safe workshop environment.">
  • Safety and Compliance: Conduct monthly safety inspections, adhere to company policies for cash sales, travel, and accommodation, and ensure compliance with regulatory requirements.">
  • Customer Service: Respond promptly to customer inquiries, provide excellent customer service, and communicate effectively with customers regarding job progress and any difficulties experienced.">
  • Financial Management: Manage expenses within budget constraints, control workshop expenses to stay within budget, and meet budgeted labor hour and turnover targets.">
  • Quality Assurance: Monitor and evaluate workmanship, address challenges, and focus on high-priority and high-value jobs.">
  • Reporting and Documentation: Accurately record new equipment, conduct daily stocktakes, and report progress to the Managing Director.">
  • Supplier Management: Obtain external quotes, ensure pricing and quality, and conduct random supplier follow-ups.">
  • Audit and Compliance: Conduct internal audits, verify documentation, and ensure compliance with company policies and procedures.">

Requirements

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To be successful in this role, you will need:

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  • Red Seal Trade Qualification: A recognized trade qualification.">
  • Computer Literacy: Proficiency in computer applications and software.">
  • Technical Trade Experience: At least 8 years of experience in a technical trade role.">
  • Workshop Experience: A minimum of 8 years of experience working in a workshop environment.">
  • Financial Exposure: Proven experience managing financial aspects of a workshop, including targets, WIP, and budgets.">

About Us

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We are a leading provider of professional services, committed to delivering exceptional results and exceeding client expectations.

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Location

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Edenvale

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Salary

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R45 000 - R48 000 basic plus benefits



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