Senior Operations Manager
2 weeks ago
Job Summary
">This position is responsible for managing the daily operations of a workshop, ensuring seamless day-to-day planning and coordination with staff.
">Duties
">- ">
- Operational Management: Oversee the effective management of ongoing projects using the WIP report, close job cards older than three months, and maintain accurate records.">
- Workshop Efficiency: Develop processes to improve workshop efficiency, communicate changes to staff, and ensure timely completion of tasks.">
- Resource Allocation: Monitor staff compliance with timesheets, allocate resources effectively, and maintain a safe workshop environment.">
- Safety and Compliance: Conduct monthly safety inspections, adhere to company policies for cash sales, travel, and accommodation, and ensure compliance with regulatory requirements.">
- Customer Service: Respond promptly to customer inquiries, provide excellent customer service, and communicate effectively with customers regarding job progress and any difficulties experienced.">
- Financial Management: Manage expenses within budget constraints, control workshop expenses to stay within budget, and meet budgeted labor hour and turnover targets.">
- Quality Assurance: Monitor and evaluate workmanship, address challenges, and focus on high-priority and high-value jobs.">
- Reporting and Documentation: Accurately record new equipment, conduct daily stocktakes, and report progress to the Managing Director.">
- Supplier Management: Obtain external quotes, ensure pricing and quality, and conduct random supplier follow-ups.">
- Audit and Compliance: Conduct internal audits, verify documentation, and ensure compliance with company policies and procedures.">
Requirements
">To be successful in this role, you will need:
">- ">
- Red Seal Trade Qualification: A recognized trade qualification.">
- Computer Literacy: Proficiency in computer applications and software.">
- Technical Trade Experience: At least 8 years of experience in a technical trade role.">
- Workshop Experience: A minimum of 8 years of experience working in a workshop environment.">
- Financial Exposure: Proven experience managing financial aspects of a workshop, including targets, WIP, and budgets.">
About Us
">We are a leading provider of professional services, committed to delivering exceptional results and exceeding client expectations.
">Location
">Edenvale
">Salary
">R45 000 - R48 000 basic plus benefits
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