Healthcare Professional Liaison

3 days ago


Pretoria, Gauteng, South Africa IQVIA Argentina Full time
HCP Liaison and Engagement Specialist

About the Role:

We are seeking a highly motivated and results-driven HCP Liaison and Engagement Specialist to join our team in Senegal. As an HCP Liaison and Engagement Specialist, you will be responsible for building and maintaining strong relationships with Healthcare Professionals (HCPs) in your assigned territory.

Key Responsibilities:

  1. HCP Relationship Building: Foster strong relationships with HCPs by providing exceptional customer service, addressing their concerns, and responding to their needs.
  2. Engagement Strategies: Develop and implement effective engagement strategies to build strong relationships with HCPs, including face-to-face interactions, phone calls, and digital communications.
  3. Patient Education: Educate HCPs on the use and benefits of our client's products, ensuring they have the necessary knowledge to recommend them to patients.
  4. Performance Metrics: Track and analyze key performance indicators (KPIs) such as sales growth, product adoption, and customer satisfaction to measure the effectiveness of your engagement strategies.
  5. Collaboration: Collaborate with internal stakeholders to share best practices, provide feedback, and contribute to the development of new strategies and initiatives.
  6. Compliance: Ensure adherence to all relevant laws, regulations, and company policies governing pharmaceutical sales and marketing.

Requirements:

  • Educational Background: Bachelor's degree in a relevant field. Additional qualifications or certifications in sales or marketing are advantageous.
  • Product Knowledge: Thorough understanding of pharmaceutical products, therapeutic areas, and clinical data presented.
  • Communication Skills: Excellent communication skills to convey complex medical information effectively to HCPs and adapt communication to individual preferences.
  • Digital Proficiency: Familiarity with digital tools, CRM systems (e.g., Veeva), and online communication platforms.
  • Sales Experience: Prior experience in pharmaceutical sales or related roles, with a successful track record of achieving sales targets.
  • Time Management: Organizational skills to manage multiple engagement channels and activities efficiently.
  • Analytical Skills: Capability to analyze sales data, KPIs, and performance metrics to drive strategy adjustments.
  • Compliance Awareness: Knowledge of pharmaceutical regulations and ethical guidelines in interactions with HCPs.

About Us:

IQVIA Argentina is a leading provider of healthcare consulting and market research solutions. We help pharmaceutical companies navigate the complex landscape of healthcare to deliver innovative products and services that improve patient outcomes.



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