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Tour Services Supervisor

2 weeks ago

Randburg, Gauteng, South Africa Emirates Full time
About the Role

We are seeking an experienced Airport Services Supervisor to join our team. As a key member of our operations team, you will be responsible for managing airport services and ensuring seamless tour operations. Your primary goal will be to provide exceptional customer experiences while maximizing client satisfaction and supplier partnerships.

Key Accountabilities:

  • Manage tour reservations and transfers, ensuring accurate bookings and prompt responses to clients.
  • Collaborate with suppliers to deliver high-quality tour experiences.
  • Implement effective tour operations for seat-in-coach tours, prioritizing guest comfort and safety.
  • Cater to diverse client divisions, including international agents, local tour operators, and online direct consumers.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.