Current jobs related to Call Centre Support Agent - Cape Town, Western Cape - The Globevest Group

  • Call Centre Learnership

    3 weeks ago

    Cape Town, Western Cape, South Africa NCR Management Centre Full time

    NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...

  • Call Centre Agent

    4 weeks ago

    Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    URGENT: Contact Centre Agents (Temp) in BelvilleOur client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.Please see the minimum requirements for this role:Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be used to working...

  • Call Centre Agents

    4 weeks ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Description:Are you an experienced Call Centre Agent looking for your next opportunity? We have an exciting role available that might be perfect for youRequirements:Proven track record in Call Centre operationsFMCG experience is an advantageExcellent communication skills with the ability to converse in English with foreign nationals and business...

  • Call Centre Sales Representative

    4 days ago

    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Job Description:The Sales Consultant role involves working with clients to understand their insurance needs and providing tailored solutions.Main Responsibilities:Analyse client data to identify insurance gaps.Develop and implement sales strategies to meet targets.Build relationships with existing clients to increase loyalty.Essential Qualifications:Minimum...

  • Inbound Call Centre Agent

    2 days ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Job Description:The successful Inbound Call Centre Agent will be responsible for delivering exceptional customer service via inbound calls. They will identify and understand customer needs, providing first-class support to increase business profitability while treating customers fairly.Key Responsibilities:Respond to customer inquiries and resolve...

  • Afrikaans Language Call Centre Agent

    6 days ago

    Cape Town, Western Cape, South Africa CDS Consulting_SA Full time

    In the role of an Afrikaans-speaking call centre agent at CDS Consulting, you will have the opportunity to contribute to maintaining exceptional service delivery standards to our valued customers.About the JobThis entry-level position is designed to develop your skills in customer service and support. You will be responsible for handling incoming customer...

  • Insurance Call Centre Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa Lewis Group Full time

    The individual will be part of a team of Call Centre Agents that offer insurance products to customers. Candidates eligible for this vacancy should satisfy the relevant 'fit and proper' requirements of the applicable Acts and the FSCA requirements (a condition of employment). The appointed candidate will be registered with the FSCA. The objective is to...

  • Supervisor Call Centre

    2 days ago

    Cape Town, Western Cape, South Africa Premier FMCG Ltd Full time

    Job title : Supervisor Call CentreJob Location : Western Cape, Cape TownDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo lead and supervise a team of call centre agents to ensure the accurate and in full administration and processing of customer ordering, which inform on time and in full deliveries which...

  • Data capturer

    2 weeks ago

    Cape Town, Western Cape, South Africa Pearl Holdings Full time R12 000 - R18 000

    Data capturer / Call centre agent at Pearl Holdings in Cape TownThis role involves:Collecting and entering data accurately.Providing assistance to customers over the phone.Ensuring customer satisfaction through effective communication.To apply: onpointmanagementsolutionspty@gmail.com

  • Call Centre Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa HR Genie Full time

    Call Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...

  • Data capturer

    2 weeks ago

    Cape Town, Western Cape, South Africa Pearl Civils Full time R12 000 - R18 000

    Data Capturer / Call Centre Agent at Pearl Civils in Cape TownThis role involves interacting with customers and capturing data accurately. Key responsibilities include:Answering customer inquiries and providing information.Data entry and management of customer records.Assisting with administrative tasks as needed.To apply email CV:...

  • Insurance Call Centre Quality Assurer

    4 hours ago

    Cape Town, Western Cape, South Africa Lewis Group Full time

    Lewis Stores (Pty) Ltd, a Financial Services Provider (FSP 2815), is seeking to employ an experienced and competent Insurance Call Centre Quality Assurer This is an exciting opportunity for an individual who has the knowledge, skills, and experience. The role reports to the Financial Services Manager.The individual will:Conduct audits on recorded and live...

  • Call Centre Agent month-to-month

    2 weeks ago

    Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

  • Outbound Call Centre Agent Development Programme

    6 days ago

    Cape Town, Western Cape, South Africa NCR Management Centre Full time

    Are you an ambitious individual looking to launch your career in customer service? The NCR Management Centre's Call Centre Sales and Service Learner programme offers a unique opportunity for dynamic individuals to develop their skills and knowledge in a fast-paced and challenging environment.Key Responsibilities:Provide exceptional customer service to...

  • Call Centre Operations Manager

    2 days ago

    Cape Town, Western Cape, South Africa HR Genie Full time

    Job OverviewWe are seeking an experienced Call Centre Operations Manager to lead our inbound and outbound teams at HR Genie. As a key member of our team, you will play a crucial role in driving business growth by ensuring efficient operations, delivering exceptional customer service, and achieving business objectives.ResponsibilitiesOversee the management of...

  • Outbound Contact Centre Sales Agents

    2 weeks ago

    Cape Town, Western Cape, South Africa Mindmatch Consulting Full time

    The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or...

  • Support Services Coordinator

    3 days ago

    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    We are seeking a highly organized and skilled Support Services Coordinator to join our team at Call Centre Staffing.About the Role:The Support Services Coordinator will be responsible for providing administrative support to our financial services team, including data management, filing, and capturing client information.Key Responsibilities:Administrative...

  • Administrative Support Professional

    3 days ago

    Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    At Call Centre Staffing, we are seeking a highly skilled and organized Administrative Support Professional to join our team.Job Summary:We are looking for an individual who can provide administrative support to our financial services team. This includes scheduling meetings, handling office administration, and managing correspondence with clients and service...

  • Contact Centre Agent

    3 days ago

    Cape Town, Western Cape, South Africa Objective Personnel Full time

    We are seeking a skilled Contact Centre Agent to join our team at Objective Personnel, a reputable organisation based in Cape Town.About the RoleThis challenging yet rewarding position involves interacting with customers, resolving their queries, and providing solutions that exceed their expectations.Main Responsibilities:Address customer complaints and...

  • Call Centre QA Analyst

    1 week ago

    Cape Town, Western Cape, South Africa Callforce Full time

    Creating purposeful careers as we build the future of contact centre solutionsThe suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and leading and developing the team of incubation agents. They will also coach 'bottom performers' as...

Call Centre Support Agent

2 weeks ago

Cape Town, Western Cape, South Africa The Globevest Group Full time
Job Summary:
The Globevest Group is seeking a skilled Switchboard Operator to join their team. As a Switchboard Operator, you will be responsible for managing business calls for clients nationally.

Main Duties:
  1. Call Answering: Respond to incoming calls from clients and manage their queries in a professional manner.
  2. Message Forwarding: Take messages from clients and pass them on to the relevant personnel.

Requirements:
  1. Certification: A Matric certificate is required for this position.
  2. Skills and Qualifications: Some experience in a similar role is advantageous. Outstanding phone and client etiquette, excellent communication skills, and the ability to work in a fast-paced environment are essential for this position.