Sales and Business Development Manager

7 days ago

Port Elizabeth, Eastern Cape, South Africa Africa Cleaning Supplies (Pty) Ltd Full time
Job Description

Africa Cleaning Supplies (Pty) Ltd is seeking a highly motivated and results-driven External Sales Representative to join our team in the wholesale cleaning equipment industry.

Key Responsibilities:
  1. Customer Sales & Business Development:
  • Service existing accounts and establish new accounts by planning and organizing a structured sales schedule.
  • Conduct client visits, presentations, and product demonstrations to promote our extensive range of cleaning equipment and consumables.
  • Expand customer accounts by increasing the variety of products they purchase.
  • Set clear, written goals for each customer call and update these in the CRM system.
  • Meet and exceed sales targets through strategic planning and effective client management.
  • Maintain a professional and high-standard company image at all times.
  • Stay updated on industry trends, competitor activities, and market demands to maximize sales opportunities.
  • Calculate and provide special pricing for customers in line with agreed profit margins.
Customer Service:
  • Conduct regular product awareness training for customers and internal sales teams.
  • Assist with urgent customer deliveries if required.
  • Organize and prioritize tasks effectively to meet deadlines and ensure efficient follow-ups with clients.
  • Handle customer service or quality-related complaints and escalate them to the branch manager and national imports buyer.
  • Assist front-office staff with walk-in customer inquiries when needed.
Administration:
  • Work closely with internal teams, including warehouse, finance, and customer support, to ensure smooth operations.
  • Utilize Microsoft Office to manage reports, proposals, presentations, and client communication.
  • Ensure that all clients have up-to-date pricing structures.
  • Maintain accurate and up-to-date filing of customer quotations, tenders, and related documents.
  • Follow up on customer quotations and ensure they are converted into sales.
  • Update and manage sales budgets per customer, ensuring monthly sales targets are met.
  • Assist in setting regional standard price lists when pricing changes occur.
  • Follow up on all unpaid debtors and ensure clients are keeping within the payment terms.

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