IT Support Specialist

4 weeks ago


Southern Suburbs, South Africa RareCruit (Pty) Ltd Full time
Job Title: IT Desktop Support

We are seeking a highly skilled and experienced IT Desktop Support professional to join our team at RareCruit (Pty) Ltd. This role offers an exciting opportunity to work with a well-established international defense agency, providing top-notch support to their team.

Key Responsibilities:
  • Install and configure PC's and software components to ensure seamless usability.
  • Troubleshoot hardware and software issues, providing timely and effective solutions.
  • Repair or replace damaged hardware, ensuring minimal downtime.
  • Set up employee profiles on PCs and network, ensuring secure access.
  • Provide server support and maintenance, both online and offline.
  • Upgrade the entire system to enable compatible software on all computers.
  • Install and upgrade anti-virus software to ensure security at the user level.
  • Perform tests and evaluations of new software and hardware.
  • Provide support to users and be the first point of contact for error reporting.
  • Establish good relationships with all departments and colleagues.
  • Report directly to the IT Manager.
  • Conduct daily backup operations.
  • Manage technical documentation.
  • Set up and maintain printers.
Candidate Requirements:
  • IT-related qualification.
  • A+, N+, MCSE certification.
  • Basic knowledge of Windows Server, Active Directory, DHCP, DNS.
  • Network printer knowledge.
  • Advanced knowledge of Microsoft Office and day-to-day software.
Years of Experience:
  • 3-5 Years' experience in a similar role with evidence of work in an environment with more than 20+ PC.
Transport Requirements:
  • Yes.
Proficiency in Applications:
  • Microsoft Office.
Sound Knowledge:
  • Microsoft Server and Desktop software (essential).
  • Linux OS (advantage).
Non-Negotiable Skills:
  • IT fault finding.

Thank you for considering this opportunity. We look forward to reviewing your application.

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