IT Support Specialist
4 weeks ago
We are seeking a highly skilled and experienced IT Desktop Support professional to join our team at RareCruit (Pty) Ltd. This role offers an exciting opportunity to work with a well-established international defense agency, providing top-notch support to their team.
Key Responsibilities:- Install and configure PC's and software components to ensure seamless usability.
- Troubleshoot hardware and software issues, providing timely and effective solutions.
- Repair or replace damaged hardware, ensuring minimal downtime.
- Set up employee profiles on PCs and network, ensuring secure access.
- Provide server support and maintenance, both online and offline.
- Upgrade the entire system to enable compatible software on all computers.
- Install and upgrade anti-virus software to ensure security at the user level.
- Perform tests and evaluations of new software and hardware.
- Provide support to users and be the first point of contact for error reporting.
- Establish good relationships with all departments and colleagues.
- Report directly to the IT Manager.
- Conduct daily backup operations.
- Manage technical documentation.
- Set up and maintain printers.
- IT-related qualification.
- A+, N+, MCSE certification.
- Basic knowledge of Windows Server, Active Directory, DHCP, DNS.
- Network printer knowledge.
- Advanced knowledge of Microsoft Office and day-to-day software.
- 3-5 Years' experience in a similar role with evidence of work in an environment with more than 20+ PC.
- Yes.
- Microsoft Office.
- Microsoft Server and Desktop software (essential).
- Linux OS (advantage).
- IT fault finding.
Thank you for considering this opportunity. We look forward to reviewing your application.
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