Solutions Architect

1 month ago

Centurion, Gauteng, South Africa Liquid Thought Full time
Job Title

Solutions Architect: Collaboration & Enterprise Networks

Purpose

As a Solutions Architect at Liquid Thought, you will provide technical expertise in gathering and analyzing customer requirements, recommending fit-for-purpose solutions, and assisting Sales, Service Delivery, OEM, and Partnerships teams with the development of customer proposals, write-ups, quotations, and presentations.

Key Objectives
  • Accountable for technical validation of solutions proposed to current and proposed customers, including liaison with Sales, Service Delivery, and OEMs and Partnership teams.
  • Responsible for solution evaluation and selection, buy vs. build decisions, all cost-elements of the solution, early-phase project estimates contributing to the business case, and high-level designs (HLD).
  • Assist internal teams by performing HLD and Statement of Work (SoW) activities, including best practice recommendations on technologies and vendors.
  • Work with the wider team to assist on opportunities outside primary responsibilities where required.
Technical Responsibilities
  • Product selection and sizing, complex solution design, and multi-vendor integration.
  • Facilitate product demonstrations and customer proof-of-concept engagements.
  • Responsible for the collection of all pricing elements to build the solution proposal and leading teams during the Solution Review process.
Requirements
  • Minimum of 8 years of experience in IT, preferably customer-facing, including architecture design/implementation experience.
  • Tertiary: Grade 12 or equivalent NQF level 4 qualification.
  • Professional: Management qualifications or equivalent.
Key Skills
  • Ability to work closely with customers and deal with them in a professional manner.
  • Excellent verbal and written communication skills, including ability to produce clear and detailed pre-sales and technical documentation.
  • Strong presentation skills, able to articulate both technical and business value propositions of proposed solutions.
  • Advanced problem-solving, decision-making, analytical, and forward-planning skills.
  • Advanced skills in customer relations management.
  • Ability to manage service delivery contracts holistically.
  • Able to work under continuous strenuous challenging conditions.
  • Strong people management skills and team development skills.
  • Knowledge and understanding of corporate identity and governance mechanisms.
  • Knowledge and understanding of company policies and procedures.
  • Sound knowledge of ISO 9001, 14000, 18000, 27000, 45000 industry standards.
  • High levels of proficiency in computer literacy (ideally MS Office suite).
  • Ability to understand IT systems (technical proficiency).
  • An inherent job requirement is no criminal record.
  • Ability to work under pressure and meet deadlines while ensuring high quality is maintained at all times.
  • Ability to multi-task and work independently as well as leading a team.
  • Sound listening skills.
  • Valid driver's license with own transport.

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