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Travel Support Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Cullinan Holdings Limited Full time

The role of a Guest Services Officer involves delivering exceptional customer experiences at the Cape Town International Airport.

Key Accountabilities
  • Prepare for guest service by gathering relevant information, including flight schedules, documentation, and onward travel arrangements.
  • Communicate effectively with guests, responding to their queries and resolving any issues that may arise.
  • Maintain accurate records and reports after each guest service interaction.