Debrief Operations Manager

1 week ago


Bloemfontein, Orange Free State, South Africa Neptune Full time
Job Overview

A career opportunity has arisen in the Debrief Department at Neptune. The position is responsible for supervising and leading the team to ensure cost-effective debriefing processes and managing warehouse damages in line with company standards and requirements.

Main Responsibilities
  • To support good financial controls and customer relations by supervising the team responsible for the daily execution of processes relating to: Receiving claims, POD's, DRN's and upliftment's from customers as well as pallet handling.
  1. Processing credits and claims correctly.
  2. Handing relevant documentation to the pallet controller.
  3. Weighing returned stock and comparing against the claims.
  4. Reporting any anomalies relating to claims to the Warehouse Manager to resolve.
  • Implementing waste and loss control practices. Ensuring legal compliance/best practices through supervising team to ensure safe work practices and good housekeeping.
Key Performance Indicators
  • Supporting the Warehouse Manager to create a culture of learning and continuous improvement in the department.
  • Tracking performance against target. Identifying areas needing cost reduction, improvement or corrective action.
  • Adherence to all management SOP's and controls, managing resourcing schedules, shift rosters and overtime costs.
About the Role

This role is an exciting opportunity for a skilled professional to join Neptune's Debrief Department. As a key member of the team, you will be responsible for ensuring that all debriefing processes are conducted efficiently and effectively.

The successful candidate will have excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve high levels of performance. They will also possess strong analytical skills, with the ability to identify areas for improvement and implement effective solutions.



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