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Senior Hospitality Leader

1 week ago

Polokwane, Limpopo, South Africa Kontak Recruitment Full time
General Manager (Boutique Hotel) (JB5192)

Luxury boutique hotels and conference centres require experienced leaders to oversee all aspects of operations, guest experiences, and event management. As a senior hospitality leader at our distinguished property, you will be responsible for delivering top-tier service and creating unforgettable experiences for our guests.

Key Responsibilities:
  1. Oversee daily hotel operations, ensuring exceptional guest experiences and service quality
  2. Develop and implement operational policies and procedures to enhance efficiency
  3. Lead, mentor, and manage all hotel staff, fostering a positive and productive work environment
  4. Prepare and manage budgets, monitor financial performance, and implement cost-control measures
  5. Develop and execute sales and marketing plans to drive revenue and increase occupancy rates
  6. Ensure compliance with health, safety, and licensing regulations
  7. Maintain the property, including guest rooms, public areas, and event spaces, to the highest standards
  8. Coordinate with the events team to plan and execute conferences, weddings, and other functions