Senior German Language Representative

3 weeks ago


Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

Job Details

A renowned contact centre seeks a talented German Language Representative to join their team in South Africa. This full-time position is perfect for those who enjoy working in a dynamic, international environment.

Responsibilities:

  • Assist international passengers with travel-related queries in German and English languages
  • Work on airline reservations systems and handle voice calls in English and German, including written correspondence
  • Meet specific key performance indicators and client service levels in a demanding call center environment

Requirements:

  • Native level fluency in German language, verbal and written
  • Located in South Africa with a permanent residence permit or South African ID
  • Flexibility to work shifts, fibre internet connection or fixed stable ADSL line required at own cost, UPS solution needed during load shedding

What We Offer:

  • Fully paid product and systems training
  • 4 weeks of training (fully paid)
  • Probation period: 4 months

Training and Support:

Our client provides comprehensive training to ensure their staff excel in their roles. With ongoing support and development opportunities, you'll have the chance to grow and succeed in your career.



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