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Academic Support Associate

1 week ago


Durban, KwaZulu-Natal, South Africa MANCOSA Full time
The Ideal Candidate

We are seeking an experienced Assessments Student Support Consultant who possesses excellent communication skills, a strong customer focus, and the ability to work effectively in a team environment.

Responsibilities
  • Provide high-quality student support services, addressing assessment-related queries and concerns.
  • Collaborate with colleagues to ensure seamless student support and resolve queries efficiently.
  • Evaluate and address student support needs, aligning with MANCOSA's organizational goals and objectives.
  • Develop and implement strategies to enhance student satisfaction and academic success.
  • Participate in process improvements and system developments that positively impact the student experience.